Terms and Conditions
Terms and Conditions
Welcome to Dolce Amara. These terms and conditions outline the rules and regulations for the use of our website, including the sale of our products and the display of affiliate products. By accessing this website and making a purchase, you accept these terms and conditions in full.
1. General Information
- Company Name: Dolce Amara
- Email: dolceamarabeauty@gmail.com
2. Scope of These Terms
These terms apply to all visitors, users, and customers of our website. By using our site and/or making a purchase, you agree to comply with these terms. If you do not agree with any part of these terms, please do not use our website.
3. Products and Services
3.1 Own Products
We offer a range of products for sale directly through our webshop. These products are described as accurately as possible on the product pages. However, slight variations may occur due to differences in display settings or updates in product design.
3.2 Affiliate Products
In addition to our own products, we also list products from third-party websites through affiliate links. These products are not sold by us, and all transactions and after-sales services related to these products are handled directly by the respective affiliate merchants. We receive a commission for purchases made through our affiliate links.
4. Ordering and Payment
4.1 Order Process
When you place an order for our products, you will receive an email confirmation. Please check the details carefully. If there is any incorrect information, contact us immediately.
4.2 Payment
We accept various payment methods, including Visa, Mastercard, American Express, Apple Pay, Bancontact, Google Pay, iDEAL, Maestro, Shop Pay and Union Pay. All payments must be made in full before your order is processed and shipped.
4.3 Affiliate Product Purchases
Purchases made through affiliate links are subject to the terms and conditions of the respective third-party merchants. We are not responsible for any issues arising from these purchases, including payment disputes, shipping, or product returns.
5. Shipping and Delivery
5.1 Shipping Information
We aim to ship all orders within [number] business days. Shipping times and costs vary depending on your location and the shipping method selected during checkout.
5.2 Delivery
Once your order has been dispatched, you will receive a tracking number. Delivery times may vary depending on the shipping method and your location.
5.3 Affiliate Products
For affiliate products, shipping and delivery are handled by the third-party merchant. We are not responsible for any delays or issues related to the shipping of affiliate products.
6. Returns and Refunds
6.1 Return Policy for Our Products
If you are not satisfied with your purchase, you may return the product within 14 days of receipt for a refund or exchange. The product must be in its original condition, unused, and in its original packaging. Please contact us before returning any items.
6.2 Refund Process
Refunds will be processed within 14 days of receiving the returned item. Refunds will be issued to the original payment method.
6.3 Affiliate Products
Returns, exchanges, and refunds for affiliate products are governed by the policies of the respective third-party merchants. We do not handle returns or refunds for products purchased through affiliate links.
7. Affiliate Disclosure
Some of the links on our website are affiliate links, meaning we may earn a commission if you make a purchase through those links. This does not affect the price you pay for the product.
8. Limitation of Liability
We are not liable for any direct, indirect, incidental, or consequential damages that may result from the use of, or the inability to use, our products or services, or any products purchased through affiliate links. This includes but is not limited to, loss of profits, loss of data, or other damages.
9. Privacy Policy
Your privacy is important to us. Please refer to our [Privacy Policy] for detailed information on how we collect, use, and protect your personal data.
10. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the Netherlands. Any disputes arising from these terms or the use of our website shall be subject to the exclusive jurisdiction of the courts of [Your City], Netherlands.
11. Changes to These Terms
We reserve the right to update or modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website constitutes your acceptance of the new terms.
12. Contact Information
If you have any questions about these terms and conditions, please contact us at:
- Email: dolceamarabeauty@gmail.com